Terms of service

TERMS OF SERVICE

Last updated: 19 September 2026

OVERVIEW

Welcome to Hype Haus! The terms “we”, “us” and “our” refer to Hype Haus. Hype Haus operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Hype Haus is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

The store is operated under the trading name Hype Haus by Hype Haus, a sole trader, from 8 Westland Drive, Manchester M9 6AW, United Kingdom. Contact: HypeHausStore@gmail.com. Hype Haus is not VAT registered.

Nothing in these Terms excludes, restricts or overrides rights or remedies that cannot legally be excluded, including applicable rights relating to goods that are faulty, not as described, not fit for purpose or not delivered as agreed.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores. This does not affect any statutory rights you may have concerning the quality, description or fitness of goods.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis. Changes will not affect an order that we have already accepted except where permitted by law.

SECTION 3 - ORDERS

Placing an order is an offer to purchase. An order is accepted when Hype Haus confirms acceptance or otherwise clearly accepts and begins fulfilling it. We may refuse or cancel an order for legitimate reasons, including product unavailability, inability to authorise payment, an obvious pricing or description error, suspected fraud or inability to deliver to the supplied address. If payment has been taken for an order we do not accept, it will be refunded.

Contact HypeHausStore@gmail.com promptly to request cancellation. We cannot promise an operational cancellation after dispatch, but this does not affect any legal right to cancel an eligible distance contract or any rights concerning faulty, misdescribed or non-conforming goods. Returns and statutory cancellation rights are explained in the Refund and Return Policy.

Your purchases are subject to our Refund and Return Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Prices are displayed in the applicable storefront currency. Hype Haus is not VAT registered and does not represent that it charges VAT as a VAT-registered business. Any shipping charge is displayed at checkout. International customers may be subject to local import requirements, but Hype Haus should not state who pays duties or taxes until the operational arrangement is confirmed for the destination.

Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the payment information you provide is true, correct, and complete, (ii) you are duly authorized to use the payment method for the purchase, (iii) charges incurred by you will be honoured by your payment provider, and (iv) you will pay charges incurred by you at the prices displayed at checkout, including any shipping charges and applicable taxes or other charges disclosed before you submit your order.

SECTION 5 - SHIPPING AND DELIVERY

Orders are normally processed within 3–5 business days before dispatch. Available destinations, shipping methods, charges and transit estimates are displayed at checkout. Checkout transit estimates begin after dispatch and do not include processing time. Delivery dates are estimates unless expressly agreed otherwise.

Delete any wording stating that title and risk pass to the customer when the product is transferred to the carrier. For consumer orders, risk should not be stated to pass before the goods come into the physical possession of the consumer or a person identified by the consumer, except where applicable law provides otherwise, such as when the consumer independently commissions a carrier not offered by Hype Haus.

Nothing in this section limits any rights customers have under applicable consumer law where goods are not delivered within an agreed or legally required period.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Hype Haus, its affiliates or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of Hype Haus, Shopify or any third party. Unauthorized use of the Services may violate intellectual property laws. All rights not expressly granted herein are reserved by Hype Haus.

Hype Haus’s names, logos, product and service names, designs, and slogans are trademarks of Hype Haus or its affiliates or licensors. You must not use such trademarks without the prior written permission of Hype Haus. Shopify’s name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools, to the extent permitted by applicable law.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features through the Services, including the release of new tools and resources. Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including any embedded third-party functionality. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third-party sites, you do so at your own risk.

To the extent permitted by applicable law, we are not liable for harm or damages related to your access of third-party websites, or your purchase or use of products, services, resources, or content on third-party websites. Please review carefully the third party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Hype Haus is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Hype Haus. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Hype Haus, including any injury, damage, or loss resulting from purchased products and services. Nothing in this section affects rights that cannot legally be excluded.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed through the Privacy Policy link on our store, and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed at https://www.shopify.com/legal/privacy/app-users. By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our Privacy Policy for more details on how we, Shopify, and our partners use your personal information.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.

You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.

We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libellous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party, to the extent permitted by applicable law.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct errors, inaccuracies or omissions, and to change or update information or cancel orders where permitted by law. If payment has been taken for an order that we cancel, we will refund the payment.

SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate applicable laws or regulations; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm Hype Haus, Shopify or users of the Services, or expose them to liability.

In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the Services; (e) use any robot, spider, scraping, data gathering and extraction tools, automatic devices or processes, AI tools or automated or manual means to access the Services where such use is prohibited by applicable law or our reasonable security restrictions; or (f) interfere with, bypass, or circumvent the security or authorization features, robot exclusion headers, or other measures we employ to restrict access to the Services. We reserve the right to suspend, disable, or terminate access to the Services where we reasonably determine that these Terms have been violated, subject to applicable law.

SECTION 14 - AGENTS

14.1 This section (“Agent Terms”) applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. “Agent” means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using a person’s device, without direct supervision.

14.2 No Agent may access, use, or interact with Services where such access is prohibited by applicable law or our reasonable security restrictions. Agents must identify themselves and operate in accordance with applicable requirements.

14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.

14.4 Agents must not conceal or misrepresent their identity, circumvent security measures, or engage in activity that violates applicable law or these Terms.

SECTION 15 - TERMINATION

We may terminate this agreement or your access to the Services, or any part thereof, where permitted by applicable law. You remain liable for amounts properly due up to and including the date of termination.

The following sections will continue to apply following any termination to the extent appropriate: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on this information is at your own risk, subject to rights and protections that cannot legally be excluded.

Except as expressly stated by Hype Haus, the Services and products offered through the Services are provided “as is” and “as available” to the extent permitted by applicable law. Nothing in these Terms excludes or limits any warranty, condition, right or remedy that cannot legally be excluded or limited, including applicable statutory rights relating to goods.

SECTION 17 - LIMITATION OF LIABILITY

Nothing in these Terms limits or excludes liability where such limitation or exclusion is not permitted by law, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any consumer rights that cannot legally be excluded or limited.

Subject to the preceding paragraph and to the fullest extent permitted by applicable law, Hype Haus, its partners, service providers and licensors shall not be liable for indirect or consequential losses arising from use of the Services where such liability may lawfully be excluded. This section does not affect any rights or remedies available to consumers under applicable law.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Hype Haus, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from losses, damages, liabilities or claims, including reasonable attorneys’ fees, payable to a third party due to or arising out of your breach of these Terms, your violation of applicable law or a third party’s rights, or your access to and use of the Services, to the extent permitted by applicable law.

We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defence and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent, not to be unreasonably withheld. You will cooperate in the defence of indemnified claims, including by providing relevant documents.

SECTION 19 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us, including prior versions of the Terms of Service.

Any ambiguities in the interpretation of these Terms of Service shall be interpreted in accordance with applicable law.

SECTION 21 - ASSIGNMENT

You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void to the extent permitted by law. We may transfer, assign, or delegate these Terms and our rights and obligations where permitted by applicable law.

SECTION 22 - GOVERNING LAW

These Terms and purchases from Hype Haus are governed by the laws applicable in the part of the United Kingdom in which Hype Haus is established, subject to any mandatory consumer protections that apply where the customer lives. Nothing in this section deprives a consumer of mandatory rights or access to courts available under applicable law.

Because jurisdiction clauses can affect legal rights, professional legal advice is recommended before final publication.

SECTION 23 - HEADINGS

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. We will notify customers of material changes where required by applicable law. Changes will take effect on the date specified in the notice or as otherwise permitted by law. Your continued use of or access to the Services following the posting of changes constitutes acceptance of those changes where such acceptance is legally effective.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Hype Haus
Sole trader
8 Westland Drive
Manchester M9 6AW
United Kingdom

Email: HypeHausStore@gmail.com

Hype Haus is not VAT registered.

Hype Haus is operated as a sole trader and is not described as a registered company. No company registration number is applicable based on the information provided.

Nothing in these Terms affects statutory rights that cannot legally be excluded or restricted.